THE NEW JEWISH HOME RESPONDS TO COVID-19

UPDATES

In order to limit the chance of exposing our patients and residents to potential COVID-19 in the community, we have updated the following policies.

Visitation

As per NYS Department of Health, we have restricted visitation at our facilities listed below:

• Westchester skilled nursing facility (effective March 8, 2020)
• Manhattan skilled nursing facility (effective March 13, 2020)
• University Avenue Assisted Living Program (effective March 13, 2020)

We understand that restricting visitation may be concerning for you and/or your loved one who is under our care. To help make things easier for everyone involved, we are mobilizing all of our resources, including social workers, clergy, therapeutic recreation staff and other staff to support our residents and families. We will help you communicate with your loved ones via phone calls, face time and video calls and other methods as needed. 

Manhattan Campus

On March 28, we began restricting all resident packages and deliveries to help combat the spread of COVID-19, and we understand it was challenging for many families. After careful consideration and based on current information about the spread of infection, we are pleased to inform you that effective Tuesday, April 28, we will begin receiving sealed, boxed packages for our residents. Please note, we are unable to receive laundry, clothing, food and floral deliveries at this time.

The health and safety of our residents, patients and staff remain our priority. We are following the guidance provided by the NYS Department of Health and the CDC.

If you have questions, please contact our designated “WeCare” line at (212) 870-7570 or email at wecare@jewishhome.org. We will respond to your inquiry between the hours of 9 a.m. and 6 p.m. and we encourage you to reach out during these hours, unless there is an emergent need.

Westchester Campus

For families who have hired companions to help care for their loved ones, please note that due to the community-based spread of COVID-19 in our county, we are currently only able to accept companions and home health aides from two providers: HAPI (212-273-2577) and Eldercare (914-815-0566). We have contracts with these two companies and they are available to help you.

Thank you in advance for your cooperation and understanding during this challenging time. If you have any questions about your loved one, please call the main number at 914-698-6005. If you have any other questions, please contact Administration at 914-864-5110.

Kittay Senior Apartments

Please know that maintaining the safety of our tenants is our priority. In order to limit possible outside exposure to COVID-19, at this time we would like to limit visitation to essential workers and caregivers. We are requesting visitors who are at risk for developing the virus to refrain from visiting Kittay at this time. All visitors will be asked to complete a screening questionnaire as well as a temperature check.

Should you have any questions, please contact us at 718-410-1415.

Manhattan and Bronx Adult Day Health Care Programs

Effective March 17, 2020, per mandate from NYS Department of Health, our Adult Day Health Care Programs in Manhattan and Bronx are CLOSED until further notice. If you have questions, please contact Mary Lou Harren Matamoros (212-273-2530; mharren@jewishhome.org) or Mark Becker (718-329-8389; mbecker@jewishhome.org).

How to Update Family Contact Information

If you are not receiving email updates from The New Jewish Home and would like to, please contact your Director of Social Work.

For Manhattan, please contact Meg Bondy:
212-870-4939 — mbondy@jewishhome.org

For Westchester, please contact Cristina Giarratano:
914-864-5660 — cgiarratano@jewishhome.org