Hospitality Program

At The New Jewish Home, we believe compassionate care is just one part of successful rehabilitation. Our Hospitality Program enhances recovery by fostering a warm, welcoming, supportive environment that meets patients’ needs and exceeds expectations.

Inspired by the diverse people we serve and our mission to empower older adults with purpose and enhanced well-being, our hospitality team aims to make everyone we care for feel valued, respected, and at home. Read on to learn more about the personalized care experiences you and your loved ones can expect at The New Jewish Home.

Let us take care of it for you:

CONTACT SOLUTIONS AT HOME®

Attention to Detail: Creating a Supportive Environment  

Upon arrival, our hospitality team ensures your stay is comfortable and personalized, starting with a warm welcome and essential information like contact details and visiting hours. Acting as your care liaison, we coordinate meetings with specialists, including dietitians, therapists, and other healthcare professionals who will support your recovery. Additionally, we provide access to a calendar of social and recreational events, WiFi information, and other essential resources to keep you connected and engaged. Our goal is to create an environment where you and your loved ones can focus solely on recovery, knowing that your comfort and well-being are our top priorities.

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An Elevated Dining Experience

Nutrition is vital to your well-being and recovery. Our dietitians assess nutritional needs and work with our chefs to create meals that support recovery while catering to individual preferences and restrictions. Hospitality team helps communicate your preferences to the dietary team.

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We have it covered.

Celebrations
(Celebrate Senior Living)  

Life’s special moments don’t stop during a short-term rehabilitation stay, and neither does our Hospitality Program. We encourage patients and families to celebrate significant occasions such as birthdays and anniversaries. Hospitality Team can coordinate and secure space for your special gatherings.

Beyond personal celebrations, we also host a wide array of social events, including holiday festivities, pet therapy, and entertainment programs to foster a sense of community and joy among our resident and patients. Whether it’s live music performances, game nights, or seasonal parties, we ensure that you and your loved one’s stay is engaging and filled with meaningful moments.

Home health aides

We Speak Spanish (Hablamos Español)  

Our team is here to make your experience comfortable and seamless. At our Manhattan facility, we proudly assist patients in both English and Spanish, ensuring clear communication and personalized support throughout your stay.

Rehabilitation at Home

How We Do It
A Focus on Hospitality Management  

Our Hospitality Program is led by a team of dedicated professionals who are passionate about enhancing your rehabilitation experience. Meet the team caring for you and your loved ones.

“I enjoy what I do,
and the patients
can definitely sense that.”

Mariela Burgoa-Martinez, Hospitality Supervisor

Mariela leads our hospitality team with a focus on personalized patient attention, overseeing all services to maintain the highest standards of care.

“Every day, I have the privilege of making a positive difference in the lives of older adults, whether it’s through offering a comforting smile, helping them feel more at home, or seeing the progress they make. It’s rewarding to know that my role helps them regain confidence and independence, even in challenging times.”

Marilyn Gurley, Hospitality Associate

Marilyn is often our patients’ first point of contact, providing a warm welcome and continuous support throughout their stay.

Nadira Sewah, Patient Liaison

Nadira facilitates clear communication between patients, families, and our medical team, ensuring that all needs and concerns are addressed promptly.

“I enjoy what I do,
and the patients
can definitely sense that.”

Mariela Burgoa-Martinez, Hospitality Supervisor

Mariela leads our hospitality team with a focus on personalized patient attention, overseeing all services to maintain the highest standards of care.

“Every day, I have the privilege of making a positive difference in the lives of older adults, whether it’s through offering a comforting smile, helping them feel more at home, or seeing the progress they make. It’s rewarding to know that my role helps them regain confidence and independence, even in challenging times.”

Marilyn Gurley, Hospitality Associate

Marilyn is often our patients’ first point of contact, providing a warm welcome and continuous support throughout their stay.

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Together, our team collaborates to create a seamless and supportive environment, allowing our patients to focus on what truly matters—their recovery.

At The New Jewish Home, our Hospitality Program reflects our commitment to compassionate care for all. By focusing on details that matter to you, we enhance your rehabilitation experience, making it both effective and rewarding. Contact us today to learn more about our Hospitality Program and discover how we can make your stay comfortable and enjoyable.

Manhattan

Phone: 212-870-4797

Email: WeCare@JewishHome.org

Logo of The New Jewish Home, featuring the name in bold, stacked text. The word "NEW" is in light green, while the rest of the words "THE," "JEWISH," and "HOME" vary in colors from dark gray to different shades of blue.

CONTACT INFORMATION

Contact Us

1-800-544-0304

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