As it turns out, a little empathy does go a long way. While this principle may seem self-evident to caregivers whose vocations are rooted in compassion, empathy wasn’t always the go-to response when treating patients with dementia who exhibited disruptive behavior in nursing home settings. Too often, the first option was to prescribe psychotropic or antipsychotic medications. But The New Jewish Home changed this approach with a revolutionary program that puts the needs and wants of the patient first – even if that includes pancakes for breakfast – everyday! Continue Reading One Order of Pancakes.